Tuesday
Jan182011
Quality Care Giving in the Context of HIV
Informational Guide on Effective Communication & Counseling
This informational guide was developed to support partner organizations of CRS Northeast India who are working with people living with HIV, their family members and their larger community. The focus of the manual highlights guidance for effective communication skills, psychosocial support and counseling.
Sangeeta Goswami, Consultant, MIND India
Contents |
|
| Introduction |
x |
| Part I: Communication Techniques | 2 |
| Non-verbal Communication | 2 |
| Active Listening | 3 |
| Do's and Don'ts of Effective Communication | 4 |
| Empathy | 5 |
| Communication Techniques |
7 |
| Part II: Overview of Counselling in the Context of HIV | 14 |
| Section 1: Counseling and Your Audience | 14 |
| Section 2: Effective Counseling Basics | 19 |
| Section 3: Counselling for Situations Related to HIV and AIDS | 41 |
| Section 4: Mental Health of the Helping Person |
97 |
| References | 103 |
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