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Friday
Feb032012

Banking With Mobile Phones in Haiti: A Report on a T-Cash Pilot Project

In 2011, Catholic Relief Services utilized T-Cash, a new mobile phone–based banking service. The initiative improved the speed, security and cost of beneficiaries' banking transactions.

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Contents

Abbreviations iii
Executive Summary iv
Introduction 1
    Background 2
    T-Cash's expected objectives, results and outputs 3
Methodology 4
Results 5
    Relevance 5
    Efficiency 6
    Effectiveness 10
Analysis 20
    Key lessons learned 20
    Factors to consider for future mobile banking initiatives 21
Annexes 22
    Annex A: Interview guide for CRS Haiti staff 22
    Annex B: Survey of CfW beneficiaries 23

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